I’m delighted that there’s so much discussion at the moment about communication. It’s my passion and my trade, and I’ve long been worried about the tone of public and private debate. We seem to have forgotten how to ‘disagree agreeably’, as John Bercow put it after that shameful evening in the House of Commons. He talked of a toxic culture, and beseeched members to treat each other as opponents not enemies. Wise words. Let me also, with a little help from some even wiser friends, offer three simple tools we can all use to achieve more measured and civilised interactions….
I’ve just been accepted as a speaker at the Open University’s TEDx event in November. Exciting news. The theme is ‘Imagine what’s next’. No doubt many will be looking at technological innovation and the amazing opportunities which lie ahead. The angle of my talk is fear – a concern that while our heads are turned by technology, we are forgetting how to talk to each other and how to listen. At the heart of good communication is authenticity. In my training room we agree that we’re not learning to ‘act’ or to copy someone else’s style. To be effective and…
July 26, 2019 Read more