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leadership

PURPLE SNOW DROP
In the Olympics, size really does matter. For us, it’s about respecting the audience.
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One of the quirkiest stories to come out of the Milan-Cortina winter Olympics was ‘penis-gate’. According to German newspaper BILD, ski jumpers have been injecting themselves with hyaluronic acid before being measured for their suits. Apparently, this can increase the circumference by one or two centimetres. Bigger appendage, bigger suit, more surface area, increased time in the air. Who knew!!! As well as marvelling at the incredible displays of skill and daring and endurance, I was interested in the array of different types of clothing worn by the athletes. Baggy for snowboarders, streamlined for speed skaters, elegant for figure skaters….

March 2, 2026 Read more
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The most precious Christmas gift – no wrapping required (it’s not a scented candle)
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I’m going Christmas shopping today. On my list are a variety of gifts including Ferrero Rochers, a suitcase, a kettle, posh pants and a onesie. Obvs also a brace of scented candles. I can’t wait to see the faces of the recipients when they open them. These are things I know they want because I’ve been listening out all year for small references to coveted items (admittedly nobody ever mentioned the candles but who can resist the subtle aromas of pomegranate and cardamom????). But there’s one gift I want to give everyone this year, even people I won’t ever play…

December 11, 2025 Read more
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Innocent or Traitor? Careful not to misinterpret what you see in the castle or on Teams
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For me, the most fascinating aspect of Celebrity Traitors, apart from Claudia’s eye liner, Jonathan Ross’s outfits and Celia Imrie’s digestive system, was their inability to read each other. Time and again we witnessed them analysing their fellow ‘guests’ and getting it wrong. They repeatedly misinterpreted body language, comments and behaviour. Even though they were in a state of high alert, being hyper sensitive and observant (they knew there were actors in the castle), still they came to the wrong conclusions. On numerous occasions. Some faithfuls were banished for being too quiet; others for the exact opposite. And who wasn’t…

November 16, 2025 Read more
Pink banana
Don’t panic about AI. You have a human superpower. Chatting
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Am I the only one to be a tiny bit tired of discussing AI?  And, in particular, weary of the ‘catastrophising’ around it? Of course, we know that it will and is already having an immense impact on us – akin to the invention of the printing press, and we must both understand it and learn to harness it. But it’s not the only game in town. On the Today programme this week, advertising guru Sir John Heggarty spoke about its effect on his industry. Yes, it’s going to take away some mundane tasks (and that might lead to the…

June 12, 2025 Read more
PURPLE SNOW DROP
Trump vs Aristotle – that would be great television. My money’s on the ancient guy
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Has there ever been a global political event which provoked so much scrutiny of the participants’ communication style/tone? The already infamous Zelensky/Trump/Vance ‘conversation’ at the White House has given us endless hours of debate and analysis. I was struck by the lack of restraint, an absence of moderation, a dearth of statesmanlike language. It felt a bit like a teenage tantrum (apologies to teenagers) and it’s not how politicians and leaders have typically behaved, particularly in public. The other notable element for me was the comment ‘it’ll make great television’. A giveaway that everything is about performance rather than substance….

March 6, 2025 Read more
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Trump, the Red Arrows and an overcooked sprout – we need to get better at giving and receiving feedback
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So, the Donald is assembling his team of advisors and cabinet members. All loyal supporters and kindred spirits. None likely to naysay their boss. A gush of ‘yes people’. Of course, he’s not alone in disliking criticism and rejecting negative feedback (such as losing an election). It would seem to be a growing phenomenon, especially among young professionals. They, themselves are telling me in the training room that they struggle to accept constructive criticism; that it makes them emotional and overly defensive. Team leaders, business owners and HR people are confirming that something is going on. For any of us…

December 9, 2024 Read more
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The most precious Christmas gift of all – no wrapping required (it’s not a scented candle)
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I’m going Christmas shopping today.  On my list are a variety of gifts including Ferrero Rochers, a suitcase, a kettle, posh pants and a onesie. Obvs also a brace of scented candles. I can’t wait to see the faces of the recipients when they open them. These are things I know they want because I’ve been listening out all year for small references to coveted items (admittedly nobody ever mentioned the candles but who can resist the subtle aromas of pomegranate and cardamom????). But there’s one gift I want to give everyone this year, even people I won’t ever play…

December 4, 2022 Read more
Inclusive and effective communication – we need to learn to ‘read the air’
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I’ve just finished reading Erin Meyer’s fabulous book, The Culture Map (https://www.waterstones.com/book/the-culture-map/erin-meyer/9781610392761) and I wanted to share some of its content with you because she’s opened my eyes to some surprising and immensely useful tools which can help us all communicate more effectively and more inclusively. Meyer is an INSEAD professor. Her ideas on cross cultural communication draw on three decades living and working around the globe. She’s identified the differences which exist between cultures in 8 areas – general communication, giving feedback, persuading, leading, decision making, trust, disagreeing and scheduling. And her premise is that if we understand these…

September 25, 2022 Read more