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leadership communication

Inclusive and effective communication – we need to learn to ‘read the air’

I’ve just finished reading Erin Meyer’s fabulous book, The Culture Map (https://www.waterstones.com/book/the-culture-map/erin-meyer/9781610392761) and I wanted to share some of its content with you because she’s opened my eyes to some surprising and immensely useful tools which can help us all communicate more effectively and more inclusively. Meyer is an INSEAD professor. Her ideas on cross cultural communication draw on three decades living and working around the globe. She’s identified the differences which exist between cultures in 8 areas – general communication, giving feedback, persuading, leading, decision making, trust, disagreeing and scheduling. And her premise is that if we understand these…