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How to get what you want from the world – more cat stretches and fewer crunchies
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I’ve always believed that communication is the most important life skill – in and out of work. Malcolm Gladwell agrees. In Outliers, he suggests that the way we: “Get what we want from the world” is by “Knowing what to say to whom, knowing when to say it and knowing how to say it for maximum effect.” Some people get this, others not so much…. Plenty has been written recently about the differences between Sir Keir Starmer and Andy Burnham. It’s generally agreed that one of the key factors in Starmer’s demise and Burnham’s ascendency is communication – Andy’s skill…

September 12, 2026 Read more
Zebra
Make ‘em cry, make ‘em laugh and what’s in it for them?- how to engage a 21st century audience’s attention
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STORYTELLING I’m slightly obsessive about pillows. And sleep. And because I’ve endured too many poor nights’ sleep away from home, I’ve just bought myself a travel pillow from a company I found online called Snooze.uk. In the package was a printed note from the owner, Yev.  Here’s some of what she wrote about the origin of her small business… “This little pillow means more to me than you might think. A few years ago, my daughter chose to take her pillow with her when we had to leave home in Kherson (Ukraine). Out of everything she could pack, that was…

May 22, 2026 Read more
PURPLE SNOW DROP
In the Olympics, size really does matter. For us, it’s about respecting the audience.
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One of the quirkiest stories to come out of the Milan-Cortina winter Olympics was ‘penis-gate’. According to German newspaper BILD, ski jumpers have been injecting themselves with hyaluronic acid before being measured for their suits. Apparently, this can increase the circumference by one or two centimetres. Bigger appendage, bigger suit, more surface area, increased time in the air. Who knew!!! As well as marvelling at the incredible displays of skill and daring and endurance, I was interested in the array of different types of clothing worn by the athletes. Baggy for snowboarders, streamlined for speed skaters, elegant for figure skaters….

March 2, 2026 Read more
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The most precious Christmas gift – no wrapping required (it’s not a scented candle)
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I’m going Christmas shopping today. On my list are a variety of gifts including Ferrero Rochers, a suitcase, a kettle, posh pants and a onesie. Obvs also a brace of scented candles. I can’t wait to see the faces of the recipients when they open them. These are things I know they want because I’ve been listening out all year for small references to coveted items (admittedly nobody ever mentioned the candles but who can resist the subtle aromas of pomegranate and cardamom????). But there’s one gift I want to give everyone this year, even people I won’t ever play…

December 11, 2025 Read more
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Innocent or Traitor? Careful not to misinterpret what you see in the castle or on Teams
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For me, the most fascinating aspect of Celebrity Traitors, apart from Claudia’s eye liner, Jonathan Ross’s outfits and Celia Imrie’s digestive system, was their inability to read each other. Time and again we witnessed them analysing their fellow ‘guests’ and getting it wrong. They repeatedly misinterpreted body language, comments and behaviour. Even though they were in a state of high alert, being hyper sensitive and observant (they knew there were actors in the castle), still they came to the wrong conclusions. On numerous occasions. Some faithfuls were banished for being too quiet; others for the exact opposite. And who wasn’t…

November 16, 2025 Read more
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