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authenticity

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New skills for a new ‘post-EU’ era. How to be heard, how to be confident, how to listen

In Malcolm Gladwell’s Outliers, one of the factors for success (in life generally) is knowing “what to say to whom, when to say it and how to say it for maximum effect”. That’s communication – my passion and, I believe, our most fundamental life skill. As we embark on a new era in our country, let’s take the opportunity to sharpen up our own skills and ensure that we’re “getting what we want from the world”.  Whatever role and sector we’re in, we need to be able to negotiate, persuade, charm, and impress as never before. Let’s firstly remember that…

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George Ezra, Johnson and Trump – authenticity or manipulation?

I’ve just been accepted as a speaker at the Open University’s TEDx event in November. Exciting news. The theme is ‘Imagine what’s next’. No doubt many will be looking at technological innovation and the amazing opportunities which lie ahead. The angle of my talk is fear – a concern that while our heads are turned by technology, we are forgetting how to talk to each other and how to listen. At the heart of good communication is authenticity. In my training room we agree that we’re not learning to ‘act’ or to copy someone else’s style. To be effective and…